978-774-1621  |  Showroom Open: Mon - Fri: 9am-6pm | Sat: 9am-5pm | Sun: 10am-4pm  |  140 South Main St. Middleton, MA 01949

hearth service and repair boston

Fireplace Service

Request Fireplace Service

Get Your Fireplace Maintenance or Service Performed by our Hearth Experts!

Our hearth experts have the experience and know-how to keep your hearth products looking and performing like new for years to come. Simply fill out the request for below to schedule a service appointment.

Please note that we do not work on wood, pellet, or vent-free units.

IF YOU SMELL NATURAL GAS COMING FROM YOUR APPLIANCE/HOME, CALL YOUR GAS COMPANY IMMEDIATELY.

PLEASE READ THESE IMPORTANT SERVICE NOTES:

  • All time windows for appointments are in 3 hour increments. This allows our technicians to arrive at the location and to complete the work designated. Depending on how many appliances or the appliance being serviced, this time window may need to be extended.
  • Upon completing this form, we will reach out to you as soon as possible to share your scheduled service date and time window. You must confirm your appointment within 24 hours of receiving this information or the appointment will be rescheduled to the next available date on our service calendar. You can confirm this appointment via the text link that will be sent, email, or by phone.

Grill Service is Temporarily Unavailable starting Oct 25, 2024 until Spring 2025.
Please do not request grill service through this form, only fireplace service.

Fireplace Service Request Form
PLEASE FILL OUT THE FORM BELOW TO REQUEST SERVICE OR REPAIR OF YOUR FIREPLACE APPLIANCE
Please enable JavaScript in your browser to complete this form.
Primary Contact Name
Is this a cell phone?
Alternate Contact Name
Service Address

Tell Us About Your Fireplace

If you have multiple fireplaces that require service, please fill out the first unit here and check below to fill out additional units' information.
Was this fireplace purchased at Yankee Fireplace Grill & Patio?
What type of Service Request do you need for this unit?
(Typically located on the unit. See FAQs for more info.)

Fireplace Clearance Issues - Please Note

If your fireplace does not meet your manufacturer's clearance specs (such as how close a combustible material, like wood trim, is to the fire), you may have additional assessment charges.

image showing wood trim touching the fireplace and creating a safety hazard
Here is an example of wood trim (combustible material) touching the gas fireplace too closely, which is not up to clearance standards.

tax free weekend MA 2023